About NCIEM America (USA)
NCIEM America is a United States–based industrial equipment marketing and e-commerce company operating the website nciem.us exclusively to serve customers within the United States. We support U.S. businesses, institutions, and individual buyers by enabling access to industrial, analytical, and measurement equipment through a transparent and compliance-driven online commerce platform.
Our Market Focus
NCIEM America LLC operates solely for the United States market.
- Orders on nciem.us are intended for U.S. customers only.
- Sales and customer support are provided under U.S. commercial expectations and practices.
- Shipments associated with this website are delivered within the United States.
Business Model & Supply Chain Transparency
Our Business Model: Just-In-Time (JIT) Procurement & Managed Fulfillment
NCIEM America LLC operates nciem.us exclusively for customers within the United States. We follow a zero-inventory model and do not run a drop-shipping marketplace. Instead, we use a just-in-time procurement process where sourcing is triggered only after an order is confirmed.
What this means (and what it isn’t)
✅ What we do
- Accept orders and payments on nciem.us (U.S. customers only).
- Validate product availability and lead time through our verified supplier network.
- Place a back-to-back procurement order only after the customer order is confirmed.
- Coordinate shipping, tracking updates, documentation, and after-sales support under NCIEM processes.
🚫 What we do not do (Not a “marketplace dropshipping” model)
- We are not a listing marketplace where unknown third parties fulfill orders independently.
- We do not allow suppliers to manage customer relationships, support, or post-sale communications.
- Customer communications (order updates, support, returns) remain handled by NCIEM.
Privacy note: To complete delivery, shipping partners may require destination details on labels. However, customer communication channels and relationship management remain handled by NCIEM and are not used for third-party marketing.
JIT Procurement & Fulfillment Flow (simple flow chart)
- 1
Customer places order on nciem.us
U.S. delivery addresses only. - 2
Order verification
Payment authorization + item availability/lead-time validation. - 3
Back-to-back procurement order
NCIEM places a matching purchase order with a verified supplier. - 4
Managed fulfillment coordination
Shipment is coordinated to meet stated U.S. delivery expectations. - 5
Tracking & support handled by NCIEM
Customer receives tracking updates and support through NCIEM. - 6
Delivery + post-sale support
Returns/warranty/support follow NCIEM’s published policies.
Brands & Product Representation
NCIEM America is an independent reseller. Trademarks, brand names, and product identifiers displayed on this site are the property of their respective owners and are used strictly for product identification and resale purposes.
Corporate Presence & Customer Support
NCIEM America maintains its registered corporate and operational address at a professional co-working facility operated by Regus in the State of Georgia, United States.
Relationship With Other NCIEM Websites
NCIEM America LLC operates independently and is legally and operationally separate from other NCIEM-branded entities.
- nciem.us is operated by NCIEM America LLC and serves the United States only.
- nciem.com is operated by a separate legal entity established to serve the Kingdom of Saudi Arabia.
- nciem.de is operated by a separate legal entity established in Germany to serve customers within the European Union.
Commitment to Transparency & Compliance
NCIEM America is committed to accurate business representation, clear disclosures, and transparent customer policies. Our goal is to ensure customers and platform partners can easily understand who we are, where we operate, which market we serve, and how orders are fulfilled.